Refund policy


Policies & Product Condition

Thank you for shopping with us! We take pride in offering authentic, carefully curated pre-owned luxury handbags and accessories. Please review our policies before placing your order. By completing your purchase, you acknowledge and agree to the following terms.

Product Condition

All items are pre-owned unless otherwise stated and may show signs of normal wear consistent with previous use. We carefully inspect, photograph, and accurately describe each item to highlight its condition, including any noticeable flaws or imperfections.

We encourage you to review all photos and read the full product description before purchasing. If you would like additional photos or have questions about an item, please contact us before placing your order. We are happy to provide additional information to help you make an informed purchasing decision.

Returns & Exchanges

Due to the unique nature of our inventory and the sale of pre-owned luxury goods, all sales are final.

We do not accept:

  • Returns

  • Exchanges

  • Refunds for buyer's remorse, change of mind, or incorrect sizing

  • Order cancellations after an order has been placed

Please verify that your shipping address and order details are accurate before completing your purchase.

Exceptions

If you receive an item that is significantly not as described or the wrong item was shipped, you must contact us at IGCP@igluxuryarchive.com within 3 business days of delivery. We will review and resolve on a case-by-case basis.

Please ensure your shipping address and order details are correct before checking out.